Urgent calls sorted from routine ones
Hazel asks what is happening, marks real emergencies urgent and gets them to you right away, and books everything else for normal hours.
Free browser test call. No sign-up, no sales call.
CallerWater is pouring through my ceiling!
HazelPlease shut the main water valve if you can reach it safely. I am marking this urgent and texting the on-call plumber now.
How it works
- Tell it what counts as urgentActive leaks, no heat in winter, no power, a lockout: whatever matters in your trade.
- It asks the right questionsIs water still running? Is anyone in danger? Life-threatening situations are told to hang up and call 911.
- Urgent goes to you nowAn urgent text, and a live transfer if you allow it. Routine calls wait in a summary.
Questions
Does it give safety advice?
Only simple, safe steps you approve (like shutting a valve). For danger it always says to call 911.
Can I limit transfers to emergencies only?
Yes. Transfers can be reserved for urgent calls, so you are not interrupted by routine questions.
What if I do not answer the transfer?
The caller is told someone will call back right away, and you still get the urgent text and email.
What does it cost?
From $99/month with 200 answered minutes, a free browser test call before you pay, and a 7-day automatic refund.