After-hours calls, answered by AI
Most service calls come in when the office is closed: evenings, weekends, holidays. Hazel answers every one, books the visit and texts you a summary, so the job does not go to the next name on Google.
Free browser test call. No sign-up, no sales call.
CallerHi, it is Sunday night and my AC just quit.
HazelSorry to hear that. Is the outdoor unit running at all? I can get a technician out first thing tomorrow at eight, or mark this urgent for the on-call tech.
How it works
- Forward after-hours callsUse "forward when busy or no answer", or forward everything after you close. Your number never changes.
- Hazel answers in your business nameIt says it is a virtual assistant, answers from your website and prices, and asks what the caller needs.
- Booked or flaggedRoutine jobs get a booking request in your calendar; urgent ones are marked urgent and texted to you, or transferred to your on-call phone.
Questions
Does it work on weekends and holidays?
Yes, every hour of every day. It follows the hours you set, so it can tell callers when the office reopens and still book them.
Can it reach me for real emergencies?
Yes. Set a transfer number and choose which situations go straight to you. Everything else waits for morning in a tidy summary.
Do after-hours calls cost more?
No. Every answered minute is the same price, and spam calls or calls under 20 seconds are free.
What does it cost?
From $99/month with 200 answered minutes, a free browser test call before you pay, and a 7-day automatic refund.