Help & FAQ

In setup we show the exact codes for your carrier. Most US carriers: dial *72 then your new number for all calls, or use "forward when busy / no answer" (*67 / *61 style codes, or the carrier app). Your number never changes.

Services, prices you publish, hours, service area, policies and FAQs. You can edit everything before it goes live, and add notes like "we don't do gas lines".

In Google Calendar settings, open your calendar, copy "Secret address in iCal format" and paste it in setup. We read busy times from it and send each booking to you as a calendar invite, so it appears in your calendar on every device.

Yes. The test call in setup and in your dashboard is free and uses your real settings.

Yes, in every greeting, and it never claims to be a person.

Only if you leave recording on (default). Callers hear "this call may be recorded" first. You can switch it off in Settings.

US carriers require every business that texts customers to register first. We submit the registration for you from setup; approval usually takes 3 to 5 business days. Calls work from day one.

Life-threatening situations: the caller is told to hang up and dial 911. Urgent jobs (leaks, no heat) are flagged urgent and texted to you at once, or transferred to your cell if you set that up.

Dashboard > Billing > Manage billing > Cancel. In the first 7 days use "Cancel and refund" for an automatic full refund.

Extra minutes are $0.35 each up to your monthly cap. At the cap, calls ring your phone or go to voicemail.

Not yet. Clinics can use it for scheduling and FAQs without clinical details.