AI receptionist for plumbers in Austin, TX
A burst pipe at 9 p.m. calls the first plumber who answers. If your phone goes to voicemail, that job goes to the next name on Google.
Free in your browser. No sign-up, no sales call.
Press the lamp and say hello. The conversation appears here.
Hear Hazel answer a Austin plumbing call
This line belongs to Sample Plumbing of Austin, a sample plumbing company we made up so you can hear Hazel work. Its prices are examples. On your line, Hazel uses your own website, prices and calendar.
Things to try
- "How much is a drain cleaning?"
- "My water heater is leaking, can someone come today?"
- "Are you a real person?"
The browser demo uses your device's built-in voice; real calls use a premium phone voice.
What missed calls cost a Austin plumbing company
Change the numbers to match your business.
An estimate, not a promise: it multiplies the calls you miss by how many would have become jobs and your average job value.
What it handles for your plumbing company
- Triage emergencies (active leaks, no water, sewer backups) and flag them urgent
- Quote your service-call fee and the prices you publish
- Book estimates and service calls into your calendar with the address and the problem
- Ask about water heater age, fuel type and access before the truck rolls
Questions from plumbers
Setup is self-serve and takes about ten minutes. From $99/month; extra minutes $0.35, capped; 7-day refund. See pricing.
Can it tell a real emergency from a routine call?
Yes. It asks what is happening, marks active leaks, sewage and no-water calls as urgent, texts you right away and, if you allow it, transfers the caller to your on-call phone.
Will it quote prices?
Only the prices you have written on your website or in your settings. If a caller asks for something you have not priced, it says a technician will confirm on site and books the visit.
Can it book a water heater replacement estimate?
Yes. It asks the tank size, fuel type, age and where the heater sits, then books the estimate visit and puts those details in your summary.
What if a caller has sewage coming up?
It treats it as urgent: tells the caller to stop running water, flags the call urgent, texts you at once and offers the next emergency slot or a transfer to your on-call phone.
Can calls be recorded in Texas?
Texas is a one-party consent state, so a participant can record a call. Callers often phone from other states, though, so Hazel still says "this call may be recorded" at the start of every call, the safe pattern for all-party states like California and Florida. You can turn recording off in Settings.
Will it book in Austin time?
Yes. Your line runs on Central Time, so every slot Hazel offers and every summary you get is in local Austin time. It answers around the clock, including the 107 hours a week a typical plumbing company is closed.