AI receptionist for auto repair shops in Columbus, OH
Your service writers can't answer the phone while they are with customers at the counter. Missed calls are missed appointments.
Free in your browser. No sign-up, no sales call.
Press the lamp and say hello. The conversation appears here.
Hear Hazel answer a Columbus auto repair call
This line belongs to Sample Auto Repair of Columbus, a sample auto repair shop we made up so you can hear Hazel work. Its prices are examples. On your line, Hazel uses your own website, prices and calendar.
Things to try
- "My check engine light is on."
- "How much is an oil change?"
- "Can I drop my car off tomorrow?"
The browser demo uses your device's built-in voice; real calls use a premium phone voice.
What missed calls cost a Columbus auto repair shop
Change the numbers to match your business.
An estimate, not a promise: it multiplies the calls you miss by how many would have become jobs and your average job value.
What it handles for your auto repair shop
- Book drop-off appointments by service
- Answer hours, location and loaner/shuttle questions
- Give status-call callers a message slip for the writer
- Collect year, make, model and the symptom
Questions from auto repair shops
Setup is self-serve and takes about ten minutes. From $99/month; extra minutes $0.35, capped; 7-day refund. See pricing.
Can it check repair status?
It cannot see your shop software, so status questions become a message for your service writer.
Does it handle tire and oil change bookings?
Yes. Give each service a length and it books the right slot.
Can it take a car's details?
It asks year, make, model and the symptoms (noise, warning light, leak), and books a drop-off or diagnostic slot.
Will it quote repair prices?
Only fixed prices you publish, like an oil change or diagnostic fee. Everything else is "the shop will quote after a look".
Can calls be recorded in Ohio?
Ohio is a one-party consent state, so a participant can record a call. Callers often phone from other states, though, so Hazel still says "this call may be recorded" at the start of every call, the safe pattern for all-party states like California and Florida. You can turn recording off in Settings.
Will it book in Columbus time?
Yes. Your line runs on Eastern Time, so every slot Hazel offers and every summary you get is in local Columbus time. It answers around the clock, including the 110.5 hours a week a typical auto repair shop is closed.